Executive Assistant

• Full-time, permanent opportunity
• Flexible hybrid working environment (3 days working from home)
• Unique opportunity supporting senior executives in a purpose-driven organisation
• High impact role with exposure to executive, board and government stakeholders

Shape impact at the executive level in a role where you can operate at the heart of decision making
At EWON, we provide independent, free and informal dispute resolution services across the energy and water sectors. Our work ensures fair and reasonable outcomes for consumers, with a vision that all people in NSW have access to affordable and equitable energy and water services.
This is an opportunity to join a respected organisation where your contribution directly supports executive leadership and organisational impact.


About the Role
We are seeking a highly capable and proactive Executive Assistant to support the Deputy Ombudsman and two General Managers.
This is more than a traditional EA role. You will operate as a trusted partner and central coordination point, enabling effective leadership, decision making, and delivery across executive priorities. You will bring a strong mix of executive support, coordination, and analytical capability, working across governance processes, stakeholder engagement, and organisational reporting.


Key Accountabilities

• Provide high-level, proactive support including complex diary management, meeting coordination, travel, and briefing preparation.
• Anticipate priorities and manage competing demands across multiple executives.
• Support preparation for board and senior stakeholder engagements.
• Coordinate executive workflows, track actions and ensure timely follow-up.
• Support governance processes including document management, approvals and version control.
• Prepare and quality assure executive-level reports, papers and presentations.
• Support performance monitoring through data analysis and reporting (Power BI and related tools).
• Develop and maintain executive reports and dashboards.
• Analyse trends, risks and emerging issues to support informed decision-making.
• Build strong relationships across the organisation, Executive team and external stakeholders.
• Act as a key point of contact and represent the Deputy Ombudsman where appropriate.
• Support coordination of sensitive or high-profile matters with professionalism and discretion.

Required Skills and Experience

• Solid experience providing executive or senior administrative support in a complex environment.
• Demonstrated ability to support multiple executives and manage competing priorities.
• Strong organisational skills with the ability to stay ahead of deadlines and shifting priorities.
• Excellent written and verbal communication skills, including preparing executive-level documents.
• High level of discretion, judgement and professionalism.
• Strong data literacy, with experience in reporting, analysis or dashboards (Power BI desirable).
• Advanced Microsoft 365 capability.

What we can offer you

• Flexible hybrid working arrangements.
• Additional leave benefits including birthday leave and 12 days annual sick/carer’s leave.
• Life and salary continuance insurance.
• Ongoing professional development and career growth.
• An exciting wellbeing program.
• Positive culture and high employee engagement.

Applications
If you are ready to take the next step in your career and become part of our dynamic team, then we'd love to hear from you.
To apply, please visit the recruitment portal on our Careers page. Your application should include a:

• current resume
• cover letter outlining why you are interested in the role, and how your skills and experience meet the required skills and experience set out above.

To find out more about working at EWON and to view the position description, visit our website: www.ewon.com.au.
Applications close Tuesday 26 May 2026.


EWON Equal Opportunity Statement
At EWON we are committed to an inclusive culture and continue to strive for diverse representation that reflects the communities in which we work, and in which our members operate.
We welcome and encourage applications from all gender identities, disabilities, ages, religions, ethnicities and cultures, and particularly encourage First Nations people to apply.
We provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.

• Applications from agencies will not be considered at this time.
• Please note that only shortlisted applicants will be contacted.